Objective To explore the real experience of facial burn scar patients after receiving narrative care， and to provide reference for the clinical development of targeted psychological intervention programs. Methods Using phenomenological research methods，8 patients with facial burn scar who had received narrative care from November 2018 to December 2022 were selected for semi-structured interview， and Colaizzi 7-step analysis was used for data analysis. Results The experience of patients with facial burn scars after receiving narrative care could be summarized into three themes： Improving negative emotions， improving treatment compliance and treatment effect， and delivering positive energy. At the same time， it was concluded that the lack of clinical narrative care for such patients was its low popularity and insufficient standardization. Conclusion Narrative nursing is effective for patients with facial burn scar. After receiving clinical narrative nursing， patients with facial burn and scar can reduce their negative emotions， improve their treatment compliance， further improve their quality of life， and increase their confidence in work and life.

Burn, Scar, Narrative nursing, Qualitative research