关键词: 《联邦平实语言指南》, 政务语言能力, 公文交际能力, 口语交际能力, 虚拟交际能力

Abstract:

This article reveals the importance of language in communication between government and the public by reviewing Federal Plain Language Guidelines. On this basis, this paper argues that governmental language competence includes three dimensions: language category, language carrier and language quality. In handling of public affairs, there is need to strengthen language emergency construction and enhance the language capacity for serving special groups. Also, it is necessary to construct training mechanism for general and specific governmental language competence according to functions of government departments, and to develop detailed regulations for implementation.

Key words: Federal Plain Language Guidelines, governmental language competence, document communicative competence, oral communicative competence, virtual communicative competence