Training of Emergency Language Service Talents Following a Problem-based Learning Method

doi:10.3969/j.issn.1674-8921.2025.03.017

Abstract

Abstract:

“Communication competency” is a core capacity for emergency language service talents. The thesis proposes a design of curriculum to cultivate students’ communication competency for emergency response. It is a case study of airport emergency response during pandemic, which is based on the problem-based learning method. The curriculum is helpful for students’ promotion of communication competency concerning its efforts in training students’ competency of information production, information reception as well as interaction with citizen groups, which are regarded components of emergency communication competence.

Key words: PBL, training of emergency language service talents, core competency, communication competency

CLC Number:

H319

ZHANG Xinyuan, ZHAO Jing. Training of Emergency Language Service Talents Following a Problem-based Learning Method[J]. Contemporary Foreign Languages Studies, 2025, 25(3): 179-188.

Figures/Tables 1

References 23

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教学阶段	具体操作
问题的设计	分两步完成: 一、根据应急响应场景设计问题 ①问题目标:让学生在非正式、低压力的紧急场景中学以致用,以语言服务应急响应。 ②问题选择:应急场景中存在着各种具有一定复杂性的、开放的“结构性问题”并与学习目标相关,让学生在尽可能多的应急响应角色上体验并思考。二、根据问题对学生分组 ①将学生分组,每组内按照应急场景中问题对学生进行角色分工。 ②组内进行情境要素研判,包括:所需客观资源信息、所需人力资源信息、收集同类问题的既往经验以供参考。
解决方案的提出	教师为各组提供思考问题,而各组学生通过头脑风暴共同思考问题答案,并基于此来为场景问题提供解决方案。思考问题以及对应的解决方案应基于应急“沟通能力”培养的目标: 一、输出信息能力二、接收信息能力三、建立人际互动能力
成果的展示	分三步完成: 一、组内报告二、组间报告三、学生交换角色练习,并在此基础上对应急语言服务响应方案修改和提升
结果的评估	分三部分评估: 一、日常评估二、观察者评估三、学员评估